Take the community feedback survey now.

Nicklas Israelsson
Jan 22, 2009
  5999
(0 votes)

Scheduler not active when using Extension (X3)

When using X3 on your CMS 5 sites (mainly SP2) you might find out that your scheduled jobs doesn't run. When looking at the jobs in admin mode you get this message: "The EPiServer Scheduler Service does not appear to be active, it may have been stopped."

On a regular site you follow this FAQ and the scheduler starts to work for your site. But when using X3 this might not work.

We've found out that the problem is caused by the installation package. It adds the extension httpmodule on the same row as the scheduler initialization module and thus removing it. Your httpmodules section in web config might look something like this:

<httpModules>
  <!--<add name="BasicAuthentication" type="EPiServer.Security.BasicAuthentication, EPiServer" />-->
  <add name="Dropit.Extension" type="Dropit.Extension.Handlers.HttpModule, Dropit.Extension" />
  <add name="WorkflowRuntime" type="EPiServer.WorkflowFoundation.WorkflowSystem, EPiServer.WorkflowFoundation" />
  <add name="UrlRewriteModule" type="EPiServer.Web.UrlRewriteModule, EPiServer" />
  ...
</httpModules>

To fix this you'll need to manually re-add the scheduler initialization module. After adding it your httpmodules it might look something like this:

<httpModules>
  <!--<add name="BasicAuthentication" type="EPiServer.Security.BasicAuthentication, EPiServer" />-->
  <add name="Initializer" type="EPiServer.Scheduler.Initializer, EPiServer.Scheduler" />
  <add name="Dropit.Extension" type="Dropit.Extension.Handlers.HttpModule, Dropit.Extension" />
  <add name="WorkflowRuntime" type="EPiServer.WorkflowFoundation.WorkflowSystem, EPiServer.WorkflowFoundation" />
  <add name="UrlRewriteModule" type="EPiServer.Web.UrlRewriteModule, EPiServer" />
  ...
</httpModules>

After adding this you can follow the above mentioned FAQ and your scheduler should now once again be active.

Jan 22, 2009

Comments

Please login to comment.
Latest blogs
Mastering Optimizely DXP: How to Download Blobs Like a Pro with PowerShell

In 2021 I wrote a blog post with detailed instuctions on how to download blobs from Optimizely DXP environment. I at least have used that blog post...

Antti Alasvuo | Nov 30, 2025

Automating Cleanup Tasks with Optimizely Scheduled Jobs

Scheduled jobs in Optimizely CMS are a powerful way to automate any background tasks like content cleanup, indexing, or reporting. I created a simp...

Madhu | Nov 29, 2025 |

Implementing Custom Line Item Pricing in Optimizely Commerce 14

In many enterprise commerce implementations, business users often need the flexibility to override product pricing at the cart level - especially...

Sunil | Nov 28, 2025

Using Okta and OpenID Connect with Optimizely CMS 12

Modern CMS solutions rarely live in isolation. Your editors already log into other systems with SSO, and they expect the same from Optimizely CMS. ...

Sanjay Kumar | Nov 28, 2025