Filip Gondek
Aug 22, 2018
visibility 4153
star star star star star star
(5 votes)

License error on site after upgrade

Do you experience this license error?

Image license-error.png

Lately some of you have experienced the license error message when upgrading to Episerver version 10.6+. Some of you have noticed this when making deployments to production or pre-prod and panicked. We have made some changes to the license file and model. If you experience this error don't panic. This can easely be fixed by logging in to the license portal and generate a new license. 

For those of you who have not generated a license from our portal here is a quick guide:

  1. Navigate to https://license.episerver.com/ and log in with your partner associated user.
  2. Click on the "Licenses" tab.
  3. Now you can choose how you want to find the license. Usually it's quicker to search directly on IP or MAC.
    When the license is found you click on the licensnumber/Id to the left.

    Image Screen Shot 2018-08-22 at 10.26.49.png

  4. Click on "Send License File by email". Here you can choose the predefined email or write the email you want the license to be sent to.

    Image licensebyemail.png

  5. Now you should get the license sent to your email. Replace the old license file with the new one and you should be fine!
Aug 22, 2018

Comments

Manh Nguyen
Manh Nguyen Jan 28, 2019 03:16 AM

sdfga

error Please login to comment.
Latest blogs
Optimizely: Upgrade Opti-ID and .NET 10 in CMS 12

Many Optimizely customers are planning their roadmap around a future migration to Optimizely CMS 13. As a result, upgrades such as Opti ID adoption...

Madhu | Jun 23, 2026 |

Understanding Optimizely Graph: Caching, Webhooks & Avoiding Stale Content (Optimizely SaaS CMS)

📌 Scope: This post covers Optimizely CMS (SaaS) only — using the official @optimizely/cms-sdk and @optimizely/cms-cli packages with Next.js 15. If...

Kiran Patil | Jun 23, 2026 |

Optimizely Content APIs: the Setup the Docs Don't Walk You Through

CMS 13 is pushing things firmly in the direction of Optimizely Graph, but plenty of teams are still running on older CMS versions, or have good...

Andre | Jun 22, 2026

Translating content in Optimizely CMS with Anthropic Claude

An add-on with an Anthropic translator provider that lets you translate content in Optimizely CMS using Anthropic Claude.

Tomas Hensrud Gulla | Jun 20, 2026 |