Filip Gondek
Optimizely
Aug 22, 2018
visibility 4353
star star star star star star
(5 votes)

License error on site after upgrade

Do you experience this license error?

Image license-error.png

Lately some of you have experienced the license error message when upgrading to Episerver version 10.6+. Some of you have noticed this when making deployments to production or pre-prod and panicked. We have made some changes to the license file and model. If you experience this error don't panic. This can easely be fixed by logging in to the license portal and generate a new license. 

For those of you who have not generated a license from our portal here is a quick guide:

  1. Navigate to https://license.episerver.com/ and log in with your partner associated user.
  2. Click on the "Licenses" tab.
  3. Now you can choose how you want to find the license. Usually it's quicker to search directly on IP or MAC.
    When the license is found you click on the licensnumber/Id to the left.

    Image Screen Shot 2018-08-22 at 10.26.49.png

  4. Click on "Send License File by email". Here you can choose the predefined email or write the email you want the license to be sent to.

    Image licensebyemail.png

  5. Now you should get the license sent to your email. Replace the old license file with the new one and you should be fine!
Aug 22, 2018

Comments

Manh Nguyen
Manh Nguyen Jan 28, 2019 03:16 AM

sdfga

error Please login to comment.
Latest blogs
Surviving a Dirty Feed. Part 3: Error Handling and Event Batching

Committing a 250,000-row Optimizely catalog import row by row, returning a per-row failure report, and coalescing catalog events into one per batch.

Stanisław Szołkowski | Oct 16, 2026 |

Building UI Extensions for Optimizely SaaS CMS

Introduction Developers have been extending the functionality of Optimizely PaaS CMS for years using addons built in C# and deployed as NuGet...

Mark Stott | Oct 15, 2026

Cheapskate AI Translator: Because Translation Should Not Require a Second Mortgage

There is a particular kind of software project that begins with a detailed architecture document, a product roadmap, and a carefully assembled...

Linh Doan Cuu | Oct 15, 2026

Computed Fields in CMS 13 Content Contracts with Optimizely Graph

Content Contracts in Optimizely CMS 13 allow different content types to share a common structure when querying Optimizely Graph. But what if the...

Mardy | Oct 14, 2026