Try our conversational search powered by Generative AI!

Filip Gondek
Aug 22, 2018
(5 votes)

License error on site after upgrade

Do you experience this license error?

Image license-error.png

Lately some of you have experienced the license error message when upgrading to Episerver version 10.6+. Some of you have noticed this when making deployments to production or pre-prod and panicked. We have made some changes to the license file and model. If you experience this error don't panic. This can easely be fixed by logging in to the license portal and generate a new license. 

For those of you who have not generated a license from our portal here is a quick guide:

  1. Navigate to and log in with your partner associated user.
  2. Click on the "Licenses" tab.
  3. Now you can choose how you want to find the license. Usually it's quicker to search directly on IP or MAC.
    When the license is found you click on the licensnumber/Id to the left.

    Image Screen Shot 2018-08-22 at 10.26.49.png

  4. Click on "Send License File by email". Here you can choose the predefined email or write the email you want the license to be sent to.

    Image licensebyemail.png

  5. Now you should get the license sent to your email. Replace the old license file with the new one and you should be fine!
Aug 22, 2018


Manh Nguyen
Manh Nguyen Jan 28, 2019 03:16 AM


Please login to comment.
Latest blogs
New Series: Building a .NET Core headless site on Optimizely Graph and SaaS CMS

Welcome to this new multi-post series where you can follow along as I indulge in yet another crazy experiment: Can we make our beloved Alloy site r...

Allan Thraen | Jun 14, 2024 | Syndicated blog

Inspect In Index is finally back

EPiCode.InspectInIndex was released 9 years ago . The Search and Navigation addon is now finally upgraded to support Optimizely CMS 12....

Haakon Peder Haugsten | Jun 14, 2024

Change the IP HTTP Header used for geo-lookup in Application Insights


Johan Kronberg | Jun 10, 2024 | Syndicated blog

Copying property values

In this article I’d like to show simple Edit Mode extension for copying property values to other language versions. In one of my previous blogposts...

Grzegorz Wiecheć | Jun 8, 2024 | Syndicated blog