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Specific Results for Generic search terms
We have a similar situation where customers search for branded names like Mega Press or Pro Press and expect the same results. We setup redirects (under marketing --> Search --> Redirects for those search terms to go directly to the category.
Oct 02, 2019 6:23
We have customers, internally and externally, that have expectations around "generic" search terms and what results they should see. For example, when a customer searches for "conduit", or "wire" the expectation is that the results returned would be conduit by type and size or wire by type and size - with the most popular types first.
I've used search boosting to get at least the most popular items first - but it still falls way short of expectations.
What kinds of things are others doing for these more generic terms?