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can not access trash

Vote:
 

hi there, we are seeing an issue whereby we cannot access the trash folder in any of our environments. in the database i can see that the page id is 2, and when i run "select * from tblTree where fkParentID = 2" in the database i can see there are around 2500 items in the trash folder. However, when i select the 'View Trash' option from the editor screens i see the URL change to reflect the page id for the trash, but nothing else. below are the pair of reqest/response i see sent via fiddler - there are no visible errors in our logs, or on the screen. Any help on this would be appreciated.

The account i am using is a member of the administrators group, and has full privilages on the trash folder.

We are running EPiServer 7.5 on the MVC stack, with.NET 4 - i have a combination of IIS - from 7.5 up to and including 8.5

I see this in Chrome, Firefox and IE.

 

TIA


Adam

REQUEST 1

GET http://<domain>/EPiServer/shell/Stores/context/?uri=epi.cms.contentdata%3A%2F%2F%2F2&epiworkspaceactive=true&dojo.preventCache=1387278479018 HTTP/1.1

Host: <domain>
Connection: keep-alive
Accept: application/javascript, application/json
X-Requested-With: XMLHttpRequest
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36
X-EPiContentLanguage: en
Content-Type: application/x-www-form-urlencoded
Referer: http://<domain>/EPiServer/Cms/
Accept-Encoding: gzip,deflate,sdch
Accept-Language: en-GB,en;q=0.8
Cookie: s_nr=1384856476692; ASP.NET_SessionId=aqz3ezuu0eyuoqqrpe2inpfd; editlanguagebranch=en; __RequestVerificationToken=mQNut_0b8ECU0q7nT1lgZwv7eicglgtZi6OLnvtAk4-tU0fM35zvI6bQcE8VtnMOcp8QjCSffzwCzDUha9nPcZO0iewZBE60WkASZ6_VeAjPIZiXK3pcYWwhQ-dh0-KRq4AD4jVMHkww1wK3Z-yN_g2; s_cc=true; gpv_p5=/homepage/; s_sq=%5B%5BB%5D%5D; crowd.token_key=cDJodetzrJ5GSL9je0zXLg00; .EPiServerLogin=8ACF1B8A08A421F0C840A43F5808652B0B9EBC279BB39470827D3271BFCD634FC29FD34153A9C30F6C8EA6F6C4380BB8008EDBCCF59163BD337BF87FD13AF2A51A4641FC935DC21B9F924A0A400099556B9671E2B33FB8EC0EDC98409F31E559F59A2F7F32A69B09096F19EFA7CFF1921760828E66D00120ACC60E30F4151690; .ASPXROLES=5gPIBOt96baqD1LviHcitJAKitJgWU4HOtnm0td4e-GcuIc51bwZa60sXWfXsNxIgZaE-LEdeyvW_DTInhtKcRdmrNt_XGHefJFQZVEN8cwQzkKKKza2yMYqhQ4N2cIlVXOAfFWg-hoNZHv6Tkxvdah6qEx8NVx44vfmNbs3ZUJIzR-wGgwtuU-mc0gALGXE-wOaTbRzG1v5HWLcZ-kO80FPWnG0U2HzRO5tFIov1QtlZNFvNyqqIvIz0bY-Qyo6abhdpzX-0iio-2LEBTovJu9KFbQuJVLDDdo8KHEotKj-YZqLU7Or23PIcNlN6M1mrpJL--UUji62JPPzo4qK64fLSlvqNefkJkV4xUsS-lTeeU0C5yPugEOPXGgiKHJRvkx0uwt8T3rdi0GkNwuxaBvIip5Vf_Zzx-GqSih72ZbPJOzDq-I6C-7Sne9Ns0FLh0v6cDLL1AVW5SXNCystwi1denRPFFBMFVYvfXVUF_9exArS-pXXn8joJFUDzjyWFRPzZUfZ98hLvizBZGAC--O8klm4gY7SwsD34-ULiQUY8fAYgJWsyoQtL2Nzslqr0; __epiXSRF=EHHwDI8MhkaMOLf3Mjm2fUrEonoGSiC6Nc4Ch33WebU=

RESPONSE 1:

HTTP/1.1 200 OK
Cache-Control: private
Content-Type: application/json; charset=utf-8
Server: Microsoft-IIS/8.5
X-EpiRestAntiForgeryToken: EHHwDI8MhkaMOLf3Mjm2fUrEonoGSiC6Nc4Ch33WebU=
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Date: Tue, 17 Dec 2013 11:07:47 GMT
Content-Length: 754

{}&&{"parentLink":"1","customViewType":"epi/cms/component/Trash","language":"en","publicUrl":"","editablePreviewUrl":"/EPiServer/CMS/edit/PreviewContainerPage.aspx","capabilities":{"deleteLanguageBranch":true,"versionable":true,"dynamicProperties":true,"isPage":true,"languageSettings":false,"resourceable":true,"language":true,"securable":true},"languageContext":null,"hasSiteChanged":false,"fullHomeUrl":"http://<domain>/EPiServer/CMS/","versionedUrl":null,"dataType":"episerver.core.pagedata","hasTemplate":false,"uri":"epi.cms.contentdata:///2_2","previewUrl":"/EPiServer/CMS/edit/PreviewContainerPage.aspx","data":null,"name":"Recycle Bin","requestedUri":"epi.cms.contentdata:///2","versionAgnosticUri":"epi.cms.contentdata:///2"}

REQUEST 2:

GET http://<domain>/EPiServer/cms/Stores/contentstructure/?query=activitiesnotready&sort(-name) HTTP/1.1
Host: <domain>
Connection: keep-alive
Accept: application/javascript, application/json
X-Requested-With: XMLHttpRequest
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36
Range: items=0-24
X-EPiContentLanguage: en
Content-Type: application/x-www-form-urlencoded
Referer: http://<domain>/EPiServer/Cms/
Accept-Encoding: gzip,deflate,sdch
Accept-Language: en-GB,en;q=0.8
Cookie: s_nr=1384856476692; ASP.NET_SessionId=aqz3ezuu0eyuoqqrpe2inpfd; editlanguagebranch=en; __RequestVerificationToken=mQNut_0b8ECU0q7nT1lgZwv7eicglgtZi6OLnvtAk4-tU0fM35zvI6bQcE8VtnMOcp8QjCSffzwCzDUha9nPcZO0iewZBE60WkASZ6_VeAjPIZiXK3pcYWwhQ-dh0-KRq4AD4jVMHkww1wK3Z-yN_g2; s_cc=true; gpv_p5=/homepage/; s_sq=%5B%5BB%5D%5D; crowd.token_key=cDJodetzrJ5GSL9je0zXLg00; .EPiServerLogin=8ACF1B8A08A421F0C840A43F5808652B0B9EBC279BB39470827D3271BFCD634FC29FD34153A9C30F6C8EA6F6C4380BB8008EDBCCF59163BD337BF87FD13AF2A51A4641FC935DC21B9F924A0A400099556B9671E2B33FB8EC0EDC98409F31E559F59A2F7F32A69B09096F19EFA7CFF1921760828E66D00120ACC60E30F4151690; .ASPXROLES=5gPIBOt96baqD1LviHcitJAKitJgWU4HOtnm0td4e-GcuIc51bwZa60sXWfXsNxIgZaE-LEdeyvW_DTInhtKcRdmrNt_XGHefJFQZVEN8cwQzkKKKza2yMYqhQ4N2cIlVXOAfFWg-hoNZHv6Tkxvdah6qEx8NVx44vfmNbs3ZUJIzR-wGgwtuU-mc0gALGXE-wOaTbRzG1v5HWLcZ-kO80FPWnG0U2HzRO5tFIov1QtlZNFvNyqqIvIz0bY-Qyo6abhdpzX-0iio-2LEBTovJu9KFbQuJVLDDdo8KHEotKj-YZqLU7Or23PIcNlN6M1mrpJL--UUji62JPPzo4qK64fLSlvqNefkJkV4xUsS-lTeeU0C5yPugEOPXGgiKHJRvkx0uwt8T3rdi0GkNwuxaBvIip5Vf_Zzx-GqSih72ZbPJOzDq-I6C-7Sne9Ns0FLh0v6cDLL1AVW5SXNCystwi1denRPFFBMFVYvfXVUF_9exArS-pXXn8joJFUDzjyWFRPzZUfZ98hLvizBZGAC--O8klm4gY7SwsD34-ULiQUY8fAYgJWsyoQtL2Nzslqr0; __epiXSRF=EHHwDI8MhkaMOLf3Mjm2fUrEonoGSiC6Nc4Ch33WebU=

RESPONSE 2:

HTTP/1.1 200 OK
Cache-Control: private
Content-Type: application/json; charset=utf-8
Content-Range: items 0--1/0
Server: Microsoft-IIS/8.5
X-EpiRestAntiForgeryToken: EHHwDI8MhkaMOLf3Mjm2fUrEonoGSiC6Nc4Ch33WebU=
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Date: Tue, 17 Dec 2013 11:07:47 GMT
Content-Length: 6

{}&&[]

#79437
Dec 17, 2013 12:20
Vote:
 

Thanks for the bug report. As far as I can tell, we seem to have forgotten a namespace change, though the normal script file package solves this. When running with the client debug scripts this seems to be missing though so I'm guessing that you might have added this module? If that is the case, a temporary work around is to add the following alias in a module.config file:

<dojo>
<aliases>
<add from="epi/cms/component/Trash" to="epi-cms/component/Trash" />
</aliases>
</dojo>

#79444
Dec 17, 2013 14:21
Vote:
 

I don't think that was the reason. We have a fail-over path in our dojo config for the legacy widgets (for instance in visitor group widgest). You can verify by dumping dojoConfig in chrome console. It should look like:

Object {isDebug: false, locale: "en-us", parseOnLoad: false, async: true, paths: Object…}
aliases: Array[6]
async: true
deferredInstrumentation: false
ioPublish: true
isDebug: false
locale: "en-us"
packages: Array[7]
parseOnLoad: false
paths: Object
alloy: "/HeadAlloy/ClientResources/Scripts"
epi/cms: "/HeadAlloy/EPiServer/CMS/ClientResources/epi-cms"
tinymce: "/HeadAlloy/EPiServer/CMS/ClientResources/Editor/tiny_mce"
__proto__: Object
serverTime: "2014-02-18T09:57:53.7894091Z"
useDeferredInstrumentation: ""
__proto__: Object

By the way, we will change the custom view for the waste basket to the correct package name.

    

#81478
Feb 18, 2014 11:04
This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.
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