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Another Indexing Service/Search question

A.D
A.D
Vote:
 

Looks like a lot of people have had issues setting up the indexing service - just googling it returns lots of results.

We have two load-balanced servers, and I've finally got search working (sort of), by following this blog post (thanks Henrik): http://world.episerver.com/blogs/Henrik-Fransas/Dates/2015/8/setup-episerver-search-in-a-future-safe-and-stable-way/

Just a couple of peculiarities:

1. The indexing service seems very busy. If someone is on the site, it's constantly updating the index. Despite this, it can take a couple of hours for new search terms to work. For example, if I add a page, publish it, it won't pop up in search results for quite a while.

2. The 'secret' manual reindexing page (https://site/episerver/cms/admin/IndexContent.aspx) generates a server error:

SearchSettings: Could not reset index '' for service uri 'http://my.search.url/IndexingService/IndexingService.svc/reset/?namedindex=&accesskey=myaccesskey'. Message: The remote server returned an error: (500) Internal Server Error.   at System.Net.HttpWebRequest.GetResponse()
   at EPiServer.Search.RequestHandler.MakeHttpRequest(String url, NamedIndexingServiceElement namedIndexingServiceElement, String method, Stream postData, Action`1 responseHandler)
   at EPiServer.Search.RequestHandler.ResetIndex(String namedIndexingService, String namedIndex)

I've tried changing the name of the index, defaultIndex etc. Not sure if I've configured that correctly.

Any ideas? Thanks

#141362
Nov 13, 2015 0:36
Grzegorz Wiecheć
Grzegorz Wiecheć
Vote:
 

Hi,

I think that you could turn on detailed log4net logging for search index. This should give you more information about exception:

<?xml version="1.0" encoding="utf-8"?>
<log4net>
<!-- ...  -->
 
    <logger name="EPiServer.Search.IndexingService.IndexingService">
      <level value="DEBUG" />
    </logger>
 
<!-- ...  -->
</log4net>

You could also verify if Application Pool has access to index direcotry.

And if you are using SSL, then check if web.config binding configuration for “IndexingServiceCustomBinding” are properly configured.

#141363
Nov 13, 2015 7:30
A.D
A.D
Vote:
 

Thanks Grzegorz,

I'm still getting the error, but interestingly if I click the 'Start Indexing' button multiple times, it actually does start a reindex! This behaviour was also reported here: https://hanskindberg.wordpress.com/2015/07/04/troubleshooting-episerver-search-indexing-service/

"To really start the reindexing I had to click the “Start Indexing” button multiple times. The request should start to process for a longer time. If the request finishes immediately, try click the button again."

Anyway, I think I can live with how it's setup now,

Cheers,

#141436
Nov 16, 2015 4:04
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