Try our conversational search powered by Generative AI!

How long for an updated demo license?


Hey Everyone,

How long does it take for to send you an updated license?  Mine needs to use the mac address instead of my IP.  I emailed them, but they have not gotten back to me after a few days.  Insights?


Oct 30, 2018 14:54

Just go to this url and generate it yourself

Oct 30, 2018 15:16

Hmm...  I get the following message, "The provided email has been issued a license for this product within the last 30 days".    

Thanks for the quick response Henrik!

Oct 30, 2018 16:12

Ahh, then you sadly need to contact support.
I would accually contact instead of sales since then it will come into the system and be handled as a ticket.

Or, you send it to another address :)


Oct 30, 2018 17:10
This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.