Commerce Renames Existing New Category / Node Item When It Should

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Commerce Renames Existing New Category / Node Item When It Should Be Creating A New One

nbaiel

Vote:

I am experiencing a bizarre bug in EPiServer Commerce when creating a new Category / Node.

The steps I take to replicate this bug every time are:

View an existing catalog node by clicking on the paper-pencil edit icon
Click the Cancel button
Click Create New and choose New Category / Node
Fill in the information and click the Save button
The new category node is not created; instead the node that was viewed beforehand is now edited with the information intended for the new node

Does anyone have any insight? Is this a problem others have experienced? How can this be fixed?

#76646

Oct 30, 2013 14:36

Nicklas Israelsson

Vote:

I just tried to reproduce this in the latest (yet to be released) version and wasn't able to. It's definately possible that there could have been a bug there that have been fixed.

I suggest that you register an incident with our support and they might be able to help you: http://world.episerver.com/Support/Register-Support-Incident/

#76716

Oct 31, 2013 14:27

nbaiel

Vote:

Hi Nicklas,

Thank you for your response. I cannot submit an incident report for some reason. (Please see this screenshot)

I can get one of the other developers here to submit an incident for me. Although, it would be great to have the ability to do this with my own account.

Regards,

Nichole

#76718

Oct 31, 2013 14:36

Nicklas Israelsson

Vote:

I see. I think that in order to be able to register incidents your account here on episerver world need to have something called "partner access". I'm not sure but I think you can try mailing the web masters for world at epw@episerver.com about that.

#76720

Oct 31, 2013 14:49

nbaiel

Vote:

Here is a screencast of the bug if anyone would like to view what is happening: http://www.screencast.com/users/nbaiel/folders/Default/media/3934f479-5ade-4917-be35-6c6adc18b9b6

#76797

Nov 01, 2013 18:33

K Khan

Vote:

Can you replicate that using other browser/machine?

#77076

Nov 07, 2013 15:45

nbaiel

Vote:

Sure thing. This has happened on various machines running Windows 7. I have replicated this issue in the latest version of Firefox and also IE10. http://screencast.com/t/znwMjc5jcd

#77078

Nov 07, 2013 16:00

K Khan

Vote:

I Can Confirm I can replicate this, You need to raise this with EPiServer.

Click On Some Existing Category, Press Cancel.

Click On New Node and press save, Previously selected category will be updated.

There is a cache settings that you can try in ecf.app.config <Cache enabled="false" appTimeout="0:0:0" />

Regards
/K

#77096

Nov 08, 2013 9:59

nbaiel

Vote:

We have an incident report open for this issue and EPiServer have yet to resolve.

Thank you for confirming that this bug can be replicated outside our environment. We'll try the cache setting you suggested.

#77109

Edited, Nov 08, 2013 15:03

Per Nilsson

Vote:

Hi Nicole

Thanks for the detailed description of the issue, we have now been able to recreate this issue both on R2 and R3 and reported it as a bug.

Bug #108182: Cancel editing on one catalog node and instead create a new one will have the changes written to the one already present.

Once it has been through triage and accepted as a bug you can view it online: http://world.episerver.com/Support/Bug-list-beta/

Best regards

/Per

#77112

Nov 08, 2013 16:15

This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.