Error loading Commerce Manager menu

November Happy Hour will be moved to Thursday December 5th.

AI OnAI Off

Home / Forums / Developers (Main Products) Forum / Customized Commerce 13 and earlier versions /

Error loading Commerce Manager menu

Sergey Ryzhov

Vote:

Hi all,

I upgraded our EPiServer CMS and Commerce Manager to the latest version. Current EPiServer Commerce Framework version: 8.16 (build: 1)
After that I cannot open Commerce manager. When I specified credentials and clicked "Log In" I obtained an error.

Before the update, I used the same user for Commerce Manager and everything worked well.

Has anyone encountered a similar issue?

#133235

Aug 28, 2015 11:36

K Khan

Vote:

Hi,

Have you Checked the modules path in web.config?

Regards
/K

#133285

Sep 01, 2015 9:47

Quan Mai

Vote:

Hi,

It looks like you have one or more unsual PermissionType. Can you check the tblUserPermission table in CMS database to see if there is any permissions assign to your role (assummingly Administator) which has special characters?

Regards.

#133291

Sep 01, 2015 10:55

Sergey Ryzhov

Vote:

I have only one role in this table

My EPiServer Shell section from web.config

  <episerver.shell>
    <protectedModules rootPath="~/modules/"/>
    <publicModules rootPath="~/modules/" autoDiscovery="Minimal"/>
  </episerver.shell>

Thank you!
/Sergey

#133293

Edited, Sep 01, 2015 11:18

Quan Mai

Vote:

Hi,

Did you get the migration steps run succesfully?

Refer to this thread for more information: http://world.episerver.com/forum/developer-forum/EPiServer-Commerce/Thread-Container/2015/8/access-denied-to-cm-after-upgrade/

Regards,

#133295

Sep 01, 2015 11:24

Sergey Ryzhov

Vote:

Oh wow! Thank you!

I have 8 not completed migration steps. I will let you know when they are completed.

#133298

Sep 01, 2015 13:04

Sergey Ryzhov

Vote:

I have completed all migration steps. Now I have Access Denied to CM issue.

My new user permission table

And role manager looks like you recomended.

 <roleManager enabled="true" cacheRolesInCookie="true" defaultProvider="CMSRoleProvider">
      <providers>
        <clear/>
        <add connectionStringName="EcfSqlConnection" applicationName="MyCommerce" name="CMSRoleProvider"
type="Mediachase.Commerce.Customers.Profile.Providers.CustomerSqlRoleProvider, Mediachase.Commerce"/>
      </providers>
    </roleManager>

#133317

Sep 01, 2015 15:34

Quan Mai

Vote:

Good - the only step missing is to restart CM clear the cache :)

Regards,

#133318

Sep 01, 2015 15:38

Sergey Ryzhov

Vote:

I still cannot login. I've restarted and cleaned everything around me.

When I authorize my user successfully transferred to the default page. But the next request I have a user whose roles is not loaded.

HttpContext.Current.User[.m_roles] is empty

I checked out the manager role, it works fine.

Roles.GetRolesForUser("admin") returns ["Administrators", "WebAdmins", "WebEditors"]

Thank you.

Sergey

#133339

Sep 02, 2015 9:44

This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.