Five New Optimizely Certifications are Here! Validate your expertise and advance your career with our latest certification exams. Click here to find out more
AI OnAI Off
Can't remove item from cart when using promotion SpendAmountGetGiftItems?
Hi,
Yes, that's the expected behavior. Why would you remove the gifts item from the cart?
Apr 03, 2017 15:59
Well, no reason actually besides that maybe I don't want the gifts. This way I have no choice. It is just that as a user you might get comfused when trying to remove something that keeps coming back. I guess the best behavior in that case should be that the we don't show a "remove" icon for these cart items.
Thanks again Quan!
/Kristoffer
Apr 03, 2017 16:07
Can I tell which products have been added by this promotion so that I treat them differently?
/Kristoffer
Apr 03, 2017 16:28
Hi!
I'm usign the SpendAmountGetGiftItems promotion. If I spend 5000SEK I get two items for free. When I pass 5000SEK the items are added to the cart, fine. But then I try to remove them but they keep coming back.
I guess what happens is that I remove it, and the the workflow recalculates the cart and finds out that I reached 5000SEK, looks for this items and it is not there, add it again.
Am I right or am I missing something?
Thanks!
/Kristoffer