Left menu in commerce manager empty

Andreas J

Vote:

Sometimes the left menu in commerce manager goes empty on our Azure VMs. Restarting the website in IIS fixes the issue, but it's very annoying to do this every now and then. I believe that the issue became present after we enabled ASP.NET Identity for Commerce Manager: https://support.episerver.com/hc/en-us/articles/360001473991-Using-ASP-NET-Identity-in-Commerce-Manager

Does anyone else experience this issue?

#217349

Edited, Feb 21, 2020 9:56

Quan Mai

Vote:

This is unfortunately one of the problems that happen from time to time and we still don't know what causes it, and likely never will. You will have to live with it until we can retire Commerce Mangager

#217355

Feb 21, 2020 11:02

Andreas J - Feb 21, 2020 11:27

Alright, at least it feels better that we're not the only ones with the issue ;) Leaving your answer unaccepted for a little while, maybe some have figured out the error...