Episerver support/documentation needs an overhaul

Joy H

Vote:

I find the new support and documentation architecture to be frustrating and impossible to navigate.
How do I put in a request for an overhaul?

I'll have a simple question and can't even find where to input my query for a specific product. Or if it's been changed in a subsequent release.

It's maddening and could greatly benefit from a deep UX audit.

#252255

Mar 31, 2021 13:43

Quan Mai

Vote:

I'm sorry to hear that your experience was not the best, but may I ask which part are you referring to?

#252256

Mar 31, 2021 14:36

Joy H

Vote:

Not to be non-specific, but all of it.
There are so many navs, it's hard to understnd how to search for what you're looking for. The architecture needs to be more product-specific, and then drill down from there. The old system was much easier.

#253290

Apr 15, 2021 13:03