OnlineCenter Gadget exception

Tobias Gladh

Vote:

When trying to add one of the standard gadgets to the dashboard I get this error message:

Exception details:

UnknownGadgetException: No gadget template was found for the template id = 000b5e2a-6a31-4b1c-adaa-b074619de55b

Stack trace:


[UnknownGadgetException: No gadget template was found for the template id = 000b5e2a-6a31-4b1c-adaa-b074619de55b]
   at EPiServer.Shell.Gadgets.GadgetFactory.CreateGadgetFromTemplate(Guid gadgetTemplateId)
   at EPiServer.Shell.UI.Controllers.DashboardController.AddGadget(Guid gadgetTemplateId, Guid containerId, Int32 indexPosition)
   at lambda_method(ExecutionScope , ControllerBase , Object[] )
   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassa.b__7()
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)
   at System.Web.Mvc.Controller.ExecuteCore()
   at EPiServer.Shell.Web.Mvc.ModuleMvcHandler.ProcessRequest(HttpContextBase httpContext)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

When closing the error message and clicking on Edit on the current tab the gadget appears and functions correct. Most of the time after this therer is no problem adding gadgets but sometimes the error occurs continously.

#47203

Jan 19, 2011 10:46

Linus Ekström

Vote:

Hi Tobias!

Is this a standard installation or have you done any changes that you think could affect gadgets?

/Linus

#47235

Jan 20, 2011 9:56

Tobias Gladh

Vote:

This is a standard installation with EPiServer CMS 6, ImageVault and Composer 4, and nothing special is made for the gadgets. The site is loadbalanced if that has anything to do with it.

#47488

Jan 31, 2011 8:35

Vote:

Hi, I've filed this as bug #61720. Until this is fixed a workaround is enabling "sticky ip" on the load balancer.

#47512

Jan 31, 2011 14:23

Atul Kumar

Vote:

Hi Cristian

You found solution of this issue because i am facing same issue with my own gadget?

#51123

May 25, 2011 6:02

Vote:

I recommend you upgrade to CMS 6 R2 since the issue has been fixed there:

http://world.episerver.com/Support/Bug-List/#bug,EPiServer CMS,61720,mQX6RbOIc6PdPX6kltnoViBMlEA%3d

#51133

May 25, 2011 10:07