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CMS View and preview mode not showing changes
Hi, some additional questions
- Is this a regular MVC-webb?
- Do the changes appear when you publish them?
- Are you using a CDN?
- Is this in your development environment or in a test/production environment?
- If this is on test/prod, are you using DXP or is it OnPrem
Jan 28, 2025 9:29
Hi Eric,
Yes this is a regular MVC application hosted on DXP. The changes appear when they are published. This issue is occuring on all 3 environments - integration, preprod and production. We are using cloudflare CDN
Jan 28, 2025 13:30
Have you added AddCmsCloudPlatformSupport to your startup? (Enabling Cloud Support for CMS 12 - a look under the hood)
And can you reproduce this in a local development environment?
Jan 28, 2025 13:56
Yes, we have added AddCmsCloudPlatformSupport to startup file. We are not able to reproduce this issue locally.
Jan 28, 2025 14:04
What status code and cache control result will you get on the loaded document?
E.g
Jan 29, 2025 21:10
When we are updating any page/block data, first time clicking on View mode/preview shows the updated changes. But on further updating the page/block, both the View and preview mode keeps showing the previous data and does not show the updated changes. We have tried clearing cache and refreshing the page as well.
We are using the quick edit dialog to update the block, and save it.
We are on episerver cms 12.31.2.
Is there any caching in CMS that can be checked?