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It is likely that you are missing the configuration under protected modules:
<episerver.shell> <protectedModules> <add name="BVNetwork.404Handler" /> </protectedModules> </episerver.shell>
I have updated the docs which mention this: https://github.com/Geta/404handler#configuration
I installed the bvn 404 nuget package. Can't seem to find the gadget. Any assistance is appreciated.
Thank you