Can&#39;t connect to Truffler

Can't connect to Truffler

Jonas Peterson

Vote:

After some changes to my site setup and clearing and reindexing the site, I can't connect to Truffler.

I get the following exception:

[WebException: The underlying connection was closed: The connection was closed unexpectedly.]
   System.Net.HttpWebRequest.GetResponse() +1126
   Truffler.Connection.JsonRequest.GetResponse() +232
   Truffler.Api.Command.GetResponse(IJsonRequest request) +121

[ServiceException: The underlying connection was closed: The connection was closed unexpectedly.]
   Truffler.Api.Command.GetResponse(IJsonRequest request) +733
   Truffler.Api.SearchCommand`1.Execute() +598
   Truffler.Client.Search(SearchRequestBody requestBody, Action`1 commandAction) +260
   Truffler.Search`2.GetResult() +624

Is this temporary or do I have some problems on my client?

#58988

May 15, 2012 13:26

Marcus Granström

Vote:

Hi Jonas,

Nice of you to ask the question here. There isn't any problem with the servers atm from what I can see. You mind giving me the name of the index and I will look into it closer.

-- Marcus

#58990

May 15, 2012 13:31

Jonas Peterson

Vote:

Yes I was tipped about this forum yesterday when I mailed Joel a question, so I thought I have it a go :)

Index name is: jonasupeterson_xxxxxxxxxx

In the log I can see that there are some timeout exceptions: An exception occured while indexing (Batch): The operation has timed out

#58993

Edited, May 15, 2012 13:48

Marcus Granström

Vote:

#58994

May 15, 2012 13:48

Marcus Granström

Vote:

Did you run the job to reindex? Did the job finish correctly or do you get problems that as well?

-- Marcus

#58995

May 15, 2012 13:51

Jonas Peterson

Vote:

I cleared the index and reIndexed my site some 20-30 minutes ago. I can see the index if I access it by http, but not through the .Net API.

The ReIndex job seems to finnish OK, although a bit slow.

Here is the history message:

Indexing job [SiteName] [Page]: Reindexing completed.
ExecutionTime: 15minutes 27seconds
Number of pages indexed: 252
Number of page errors: 0
Number of batch errors: 4
An exception occured while indexing (Batch): The operation has timed out. (see log for more information)
An exception occured while indexing (Batch): The operation has timed out. (see log for more information)
An exception occured while indexing (Batch): The operation has timed out. (see log for more information)
An exception occured while indexing (Batch): The operation has timed out. (see log for more information)
Indexing job [StenaRecyclingSweden] [File]: Reindexing completed.
ExecutionTime: 0minutes 0seconds
Number of files indexed: 0

Truffler.EPiServer.Cms.FileIndexer+ReIndexResult

#58996

Edited, May 15, 2012 13:56

Marcus Granström

Vote:

Ok, So we can establish that you can index that means that you can connect in some way.

Do you run the http request that works for you from the same machine that you run the Search queries from? My first suggestion is that it is a problem with your connection in some way since I can search and index without problems atm. It is also strange that you can index but not search correctly. Can it be that you run the indexing on one server and the search is excecuted on another server?

/Marcus

#58997

May 15, 2012 14:20

Jonas Peterson

Vote:

Yes I index and run requests, http request as http://e2.truffler.net/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/jonasupeterson_xxxxxxxx/_search?size=1000, from the same machine (my developer machine).

Can you see any trafic on your end?

#58998

Edited, May 15, 2012 14:52

Marcus Granström

Vote:

I can see that their has been activity and requests towards that index today. The easiest way forward perhaps is that you add me on Skype so that I can monitor while you try to search.

Skype name: pecke01

-- Marcus

#59002

Edited, May 15, 2012 16:27