Searches without relevant hits in statistics always show CTR 0%

Aman Mehta

Vote:

Hello,

I am using Episerver Find 11.1.6.4396 version.

For statistics tracking I have used .track() method in my controller and using namespace is using EPiServer.Find.Framework.Statistics;

In CMS Edit mode for Find Searches without relevant hits in statistics always show Click-through-rate (CTR) 0%

Thanks

#180046

Jun 29, 2017 8:28

Mark Everard

Vote:

There could be a few reasons....

The relavancy feature is performed entirely client side, and so relies on some javascript injected by Episerver. Some good details of the implementation are available here - http://dmytroduk.com/techblog/statistics-tracking-in-episerver-find

1) Are your tempates correctly configured to allow cjavascript to be injected by Episerver? - seehttps://world.episerver.com/documentation/Items/Developers-Guide/EPiServer-CMS/7/Client-Resources/Client-Resource-Management/

2) Are you using UnifiedSearch, by default relevancy tracking only works for results brought back from Find using the UnifiedSearch API. If you are using a Typed search you will have to do a little setup / dev to make relevancy work. This is described by Henrik here (this is a great post BTW!) - https://world.episerver.com/blogs/Henrik-Fransas/Dates/2015/2/how-to-do-custom-query-and-click-tracking-with-episerver-find/

#180052

Jun 29, 2017 10:43

Aman Mehta

Vote:

Hello Mark,

1) Are your tempates correctly configured to allow cjavascript to be injected by Episerver? -

Yes,I have injected @Html.RequiredClientResources("Header") and @Html.RequiredClientResources("Footer") in my layout file.

Okay It started working.

2) Are you using UnifiedSearch, by default relevancy tracking onl..........................

Yes I am using Unified Search.

But I have one question regarding its this If I use required client resources I am getting "NOT FOR COMMERCIAL USE" text display on Page tile. Is this because currently i am not using episerver license and I will not get this error when I will use episerver license .

#180074

Edited, Jun 29, 2017 11:27