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Searches without relevant hits in statistics always show CTR 0%
There could be a few reasons....
The relavancy feature is performed entirely client side, and so relies on some javascript injected by Episerver. Some good details of the implementation are available here - http://dmytroduk.com/techblog/statistics-tracking-in-episerver-find
1) Are your tempates correctly configured to allow cjavascript to be injected by Episerver? - seehttps://world.episerver.com/documentation/Items/Developers-Guide/EPiServer-CMS/7/Client-Resources/Client-Resource-Management/
2) Are you using UnifiedSearch, by default relevancy tracking only works for results brought back from Find using the UnifiedSearch API. If you are using a Typed search you will have to do a little setup / dev to make relevancy work. This is described by Henrik here (this is a great post BTW!) - https://world.episerver.com/blogs/Henrik-Fransas/Dates/2015/2/how-to-do-custom-query-and-click-tracking-with-episerver-find/
Jun 29, 2017 10:43
Hello Mark,
1) Are your tempates correctly configured to allow cjavascript to be injected by Episerver? -
Yes,I have injected @Html.RequiredClientResources("Header") and @Html.RequiredClientResources("Footer") in my layout file.
Okay It started working.
2) Are you using UnifiedSearch, by default relevancy tracking onl..........................
Yes I am using Unified Search.
But I have one question regarding its this If I use required client resources I am getting "NOT FOR COMMERCIAL USE" text display on Page tile. Is this because currently i am not using episerver license and I will not get this error when I will use episerver license .
Edited,
Jun 29, 2017 11:27
This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.
Hello,
I am using Episerver Find 11.1.6.4396 version.
For statistics tracking I have used .track() method in my controller and using namespace is using EPiServer.Find.Framework.Statistics;
In CMS Edit mode for Find Searches without relevant hits in statistics always show Click-through-rate (CTR) 0%
Thanks