Connector crawl only pulls 1 document

Rob Pettigrew

Vote:

We have connector set up to crawl one of our company sites. We verified this site does not dis-allow ( via robots.txt) any such crawls. But the crawl returns only one docuement where it should be pulling many. How do we troubleshoot this?

#192258

May 11, 2018 23:10

dada

Vote:

Hi Rob,

Could you share URL to website and URL to document you expect crawler to find and index?

#192338

May 15, 2018 14:52

Rob Pettigrew

Vote:

Here is the site: http://qsupport.quantum.com/kb/flare/content. There are several files that would be indexed.

#192578

May 18, 2018 23:19

dada

Vote:

Hi Rob,

First thing I react to is the redirect to http://www.quantum.com/support/

I am not sure Find crawler will follow a redirect to another domain/subdomain without specifically allowing it to.

Have you tried crawling http://www.quantum.com/support/ directly?

#192588

May 19, 2018 16:04