November Happy Hour will be moved to Thursday December 5th.

AI OnAI Off

The Find user interface is currently not available, please try again later

Mark A
Mark A
Vote:
 

Hi,

We're using on premise Find and are getting the message "The Find user interface is currently not available, please try again later" when trying to access Find from within the CMS.

We have the Find UI section defined in web.config and the associated node added further down in the config file as follows:

<section name="episerver.find.ui" type="EPiServer.Find.UI.FindUIConfiguration, EPiServer.Find.UI" />

<episerver.find.ui clientSideResourceBaseUrl="http://xxx.xxx.xx.xxx/$version$/" /> with the IP address being the load balanced address to the two clustered Find servers.

I've tried commenting out the second item above and get the same error. The environment doesn't have and can't have internet access. This worked with an earlier version of EPiServer and on premise Find.

The indexing is working as expected and we're able to get results returned in the site search. We're using Find version 12.6.2 with CMS version 10.10.4

Has anyone else encountered this and know how to fix?

Thanks in advance

#200642
Jan 18, 2019 14:29
Jeroen Stemerdink
Jeroen Stemerdink
Vote:
 

I had the same thing yesterday, until I disabled my adblocker.

#200655
Jan 19, 2019 12:42
Mark A
Mark A
Vote:
 

Hi Jeroen,

Thanks for the suggestion but that didn't have any impact and it still won't load...

#200771
Jan 24, 2019 12:28
Mark A
Mark A
Vote:
 

It seems I'm getting 401 errors for some of the resources on our on premise Find servers

Anyone know how to resolve?

#200774
Jan 24, 2019 13:14
henskjold73
henskjold73
Vote:
 

  Did you resolve this issue? Suddenly I'm getting 401 on my on-premise Episerver.Find server. I can still reach the admin view on the server, but not perform any queries against port 8000, as the config uses. 

#248089
Edited, Feb 03, 2021 18:33
Naveed Ul-Haq
Naveed Ul-Haq
Vote:
 

I don't think this problem is only with on-premise Episerver.Find server. We use DXC and occasionally Epi Find to give us this error. Sometimes it is resolved by changing the browser or running chrome in Guest mode. 

#248090
Feb 03, 2021 18:47
Zach Graceffa
Zach Graceffa
Vote:
 

Disabling adblocker is good for debugging what the issue is. However, my preferred solution is to keep adblocker enabled and whitelist https://dl.episerver.net/

#319007
Mar 15, 2024 15:40
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.