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QPS limit normally depends on your subscription https://marketplace.episerver.com/order-episerver-find/
You can order additional indexes as well.
Yes it is "negotiable". You need to reach out to support@episerver.com to initiate the process
I confirmed with Epi support that the QPS is editable on a one-off basis.
They did note that:
If the max Queries Per Second (QPS) limit is being hit can the QPS limit be increased? Documentation and marketing website indicate 75 QPS is the max offered is this a set limit or negotiable with Epi?