Error accessing EPiServer Add-Ons

James Hurst

Vote:

I’m working on a site where internat access is VERY locked down.

I am having the following error when I open the EPiServer Add-ons page, “Error occured when trying to get packages: Unable to connect to the remote server”.

Could anyone tell me the URL it is trying to access? I will need to get this domain allowed by the firewall team?

Thanks

Jim

#73020

Jul 04, 2013 12:03

Kristian Ledung

Vote:

Hello!

This should help you.

217.114.90.232:443 (addons-api.episerver.com)

#73024

Jul 04, 2013 12:41

Dmytro Duk

Vote:

https://addons-api.episerver.com/feed/ should be accessible.

You can get similar error if there is no license on the site.

#73026

Jul 04, 2013 12:43

James Hurst

Vote:

Ah, Licence...

What kind of licence do I need?

Is a Partner Dev Licence ok?

#73046

Jul 04, 2013 15:22

Dmytro Duk

Vote:

It should be valid license :)

As soon as your site is working fine with this license, it should be ok.

#73047

Jul 04, 2013 15:25

James Hurst

Vote:

Sorry to be dump.

Can a demo licence or partner dev licence allow access?

Does it have to be a valid server licence?

#73048

Jul 04, 2013 15:29

Dmytro Duk

Vote:

Yes, it should be ok. License should be deployed and it should be valid for this web site.

#73053

Jul 04, 2013 16:08

James Hurst

Vote:

Note to self:

Check the proxy settings are correct in the web.config!

Oh well!!

#73130

Jul 08, 2013 11:07

Justin Le

Vote:

Hi James,

I now have same issue, wonder what is the correct proxy setting in web.config to make it work?

#86679

May 28, 2014 11:17

Alan Hill

Vote:

Hello there, I'm having the same issue, although I have added the following to my web.config file:

<system.net>
<defaultProxy useDefaultCredentials="true"/>
</system.net>

I still get the error in my episerver log saying it can't get to the location: 217.114.90.232:443

Did anyone ever resolve this one in a way that might be useful for me?

Thanks,

Alan

#112590

Oct 30, 2014 15:52