We've added Google Analytics to an EPiServer 7.1 site, and in admin mode have set up the Configure Tracking and Configure Analytics Gadget tabs: we have the green ticks for 'Your site has been successfully set up with Google Analytics' and 'Your Google Analytics gadget is successfully set up, giving [Everyone] access to read received data'.
However, when anyone tries to add the gadget to their dashboard, it displays a 'Loading...' message for a few seconds, then shows the message 'The google account is signed out or unauthorized.. Sign in to access data.'
Signing in here doesn't work...
If we try this on a UAT version of the site, it all works as expected.
Does anyone have any ideas why we're not picking up the configuration?
I've raised a ticket with EPiServer on this, but haven't had much joy.
We've added Google Analytics to an EPiServer 7.1 site, and in admin mode have set up the Configure Tracking and Configure Analytics Gadget tabs: we have the green ticks for 'Your site has been successfully set up with Google Analytics' and 'Your Google Analytics gadget is successfully set up, giving [Everyone] access to read received data'.
However, when anyone tries to add the gadget to their dashboard, it displays a 'Loading...' message for a few seconds, then shows the message 'The google account is signed out or unauthorized.. Sign in to access data.'
Signing in here doesn't work...
If we try this on a UAT version of the site, it all works as expected.
Does anyone have any ideas why we're not picking up the configuration?
I've raised a ticket with EPiServer on this, but haven't had much joy.