Social Reach error

Oskar Kvamme

Vote:

Hi.

I hava a problem with the social reach plugin. When I try to add a channel i get the following error in the browser console:

Failed to load resource: the server responded with a status of 500 (Internal Server Error)http://local-bn.reaktorutv.no/modules/episerver.social/Settings/GetAllSocialChannels.

There is no Settings folder in the episerver.social folder. I have checked the content in the episervermoduel file, and can't find the settings folder. It is something wrong with the module, or is it something else?

#62267

Oct 18, 2012 17:46

Frederik Vig

Vote:

Is this a public domain or local? To be able to use Social Reach you need a public domain that the channel you're trying to add can reach (Twitter, Facebook, LinkedIn etc).

Hope this helps

Frederik

#62268

Oct 18, 2012 20:11

Oskar Kvamme

Vote:

Its a local fictive domain (lives only in the host file). So it is the remote channel that fails?

#62269

Oct 18, 2012 20:52

Frederik Vig

Vote:

Yes I would think so, since the oauth provider needs a public domain for its callback to succeed.

#62271

Oct 18, 2012 21:13

Oskar Kvamme

Vote:

I have now tried to run the site on a public domain, but I still got the same error....

#62277

Oct 19, 2012 10:08

Oskar Kvamme

Vote:

I noticed now that the error comes when I try to load any tab in Social Reach(shell). It is jquery/ajax that produce the error message.

#62279

Oct 19, 2012 10:19

Frederik Vig

Vote:

Might be when trying to load all the existing channels (that you've added) - try reseting it by deleting the dynamic data store for Social Reach.

#62280

Oct 19, 2012 10:20

Thomas Laengen

Vote:

Oskar, did you find a solution to this problem? I have the same problem on my site.

#77927

Nov 28, 2013 15:56

Oskar Kvamme

Vote:

No, I did not use more time on this problem. Do you got the same problem?

#77937

Nov 28, 2013 22:37