&#197;&#196;&#214; disappearing

ÅÄÖ disappearing

Magnus Svaneby

Vote:

Anyone know why certain recipients can't see ÅÄÖ in the mails I send from EPi Mail? All clients I've tested with (Outlook Exchange, Windows Mail and Gmail) can see the characters, but some users cannot, they're simply removed from the mail.

I'm using UTF-8. Thanks in advance.

#33489

Oct 14, 2009 13:31

Joakim Platbarzdis

Vote:

Please inspect the "encoding" attribute on the episerver.mail/sites/site/editor element of your EPiServerMail.config, I'm quite sure you'll find it to be set to "iso-8859-1".

#33492

Oct 14, 2009 14:55

Håkan Lindqvist

Vote:

When you say that you are using UTF-8, I assume that means you have encoding="utf-8" in EPiServerMail.config?

It is possible that the clients where the issue has been encountered simply do not support utf-8. Do you know of any examples of clients where the problem occurs?

#33493

Oct 14, 2009 14:56

Magnus Svaneby

Vote:

Thanks guys! You were right, the config-file had the wrong encoding. Updated it and it works now.

#33500

Oct 14, 2009 16:31