November Happy Hour will be moved to Thursday December 5th.

AI OnAI Off

New EPiServerMail.config on ip change

kristian@slashx.se
kristian@slashx.se
Vote:
 

Hi

After changing ip on one of our servers EpiMail seems to no longer be functioning.

Is EPiServerMail.config invalidated if you change the ip of the EPiServer license? If so, how can we aqcuire a new one?

Thank you

#53551
Sep 14, 2011 9:26
Magnus Rahl
Magnus Rahl
Vote:
 

I think your broker configuration in EPiServerMail.config is connected to a license number at least. Did you get a new license file with a new license number?

#53552
Sep 14, 2011 10:43
Huy Le
Huy Le
Vote:
 

I think you should register an incident in our supprot system. Because I need some information from your database to re-activate the account.

#53561
Sep 15, 2011 5:36
This thread is locked and should be used for reference only. Please use the Legacy add-ons forum to open new discussions.
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.