Loading Media Takes Hours to Display

Scott Althaus

Vote:

Hello, I have defined a property in my model:

public virtual IList Brochures { get; set; }

In the CMS, when I try to pull in a .pdf from the media tab and publish, it is taking several hours before it appears on the website. However, if I restart the app pool, it shows right away. Could this be a caching problem? If so, what are the settings in the web.config I need to concentrate on?

Thanks.

#184671

Nov 02, 2017 0:36

Josef

Vote:

Sounds like a cache invalidation problem(if you have multiple servers that is).
https://world.episerver.com/documentation/developer-guides/CMS/event-management/WCF-event-management/

#184725

Edited, Nov 02, 2017 14:24

Scott Althaus

Vote:

Thank you for your reply. We do not use multiple servers unfortunately. Also, it refreshes immediately on my local instance. I've compared the web.config settings and don't see anything that could cause the delay.

#184737

Nov 02, 2017 19:15

Josef

Vote:

Are you using OutputCache by any chance? :)

#184738

Nov 02, 2017 19:17

Scott Althaus

Vote:

We are. Here is what is looks like:

      <outputCacheSettings>
        <outputCacheProfiles>
          <add name="ClientResourceCache" enabled="true" duration="3600" varyByParam="*" varyByContentEncoding="gzip;deflate" />
        </outputCacheProfiles>
      </outputCacheSettings>

#184739

Nov 02, 2017 19:20