SaaS CMS has officially launched! Learn more now.

CMS login is not working

Vote:
 

Hello,

We recently upgraded CMS version 9.9.1 to 11.20.7 and we are not able to login CMS. We are using webforms. 

What we are trying is to hit localhost/util/login.aspx and enter username and password. We dont even get validation message if we enter invalid username and password combination. 

Any idea on how to proceed with such issue please 

#321947
May 13, 2024 8:17
Vote:
 

Hi Vishal,

Do you know if you are using SQL Membership or Asp.net Identity for authorisation/ authentication?

If you are using sql membership it might be worth migrating to asp.net identity as per this blog post:

https://world.optimizely.com/blogs/K-Khan-/Dates/2017/10/migrate-from-sql-membership-to-asp-net-identity/

Paul

#321950
May 13, 2024 9:53
Vote:
 

Hi,

I do not remember any breaking changes regarding authentication, but you could check the docs:

Also, I would recommend upgrading one major version at a time, and then check that everything works before you proceed to the next major version. Now, you do not know if the error occured upgrading from 9 to 10, or from 10 to 11.

You could (locally) change the location-element of web.config like this, to allow accessing admin mode without logging in. You can then check the users and access rights.

  <location path="EPiServer/CMS/admin">
    <system.web>
      <authorization>
        <allow users="*" />
      </authorization>
    </system.web>
#321953
May 13, 2024 9:59
Eric Herlitz - May 13, 2024 10:10
This is the way, I confused this with CMS 12
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.