Real-time updates not working in DXP Linux

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Real-time updates not working in DXP Linux

Viktor Bergman Talani

Vote:

We are getting errors while loading the CMS UI:

The logs say nothing about this.

Versions:

Chrome 97.0.4692.71
Optimizely Commerce 14.1.2
Optimizely CMS 12.2.0

Everything works as expected locally using IIS Express.

#269932

Jan 13, 2022 10:18

Paul McGann (Netcel)

Vote:

Hi Viktor,

I think you will need to reach out to Optimizely support and request them to configure the app service.

We have experienced this in the past and generally it is down to websockets on the app service not being enabled.

Thanks

Paul

#269938

Jan 13, 2022 13:18

Viktor Bergman Talani

Vote:

Thanks Paul, will try that! / Viktor

#269939

Jan 13, 2022 13:24

This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.