Cannot open Property View for page templates

Durga Pydi

Vote:

We are in the process of upgrading CMS 11.15 to CMS 12.7 and everything looks good in local but after deploying to cloud we cannot open any pages in Property view , its ok in the layout view.

#286126

Edited, Aug 25, 2022 20:04

Surjit Bharath

Vote:

Any errors in console (chrome dev tools) or in the logs (kestrel or appdata) ?

#286128

Aug 25, 2022 22:19

Durga Pydi

Vote:

We see these script errors

epi.js:2 Error: scriptError at _f (dojo.js:15:436) at HTMLScriptElement.<anonymous> (dojo.js:15:17745)

_1f9.<computed>	@	epi.js:2
overrideMethod	@	react_devtools_backend.js:4026
(anonymous)	@	dojo.js:15
(anonymous)	@	dojo.js:15
_9	@	dojo.js:15
req.signal	@	dojo.js:15
(anonymous)	@	dojo.js:15
error (async)
_101	@	dojo.js:15
req.injectUrl	@	dojo.js:15
_32	@	dojo.js:15
_9	@	dojo.js:15
(anonymous)	@	dojo.js:15
_37	@	dojo.js:15
_77	@	dojo.js:15
_16	@	dojo.js:15
req	@	dojo.js:15
(anonymous)	@	widgets.js:2
(anonymous)	@	dojo.js:15
_2f2	@	dojo.js:15
then._2ff.then	@	dojo.js:15
createWidgets	@	widgets.js:2
(anonymous)	@	widgets.js:2
(anonymous)	@	dojo.js:15
_c8	@	dojo.js:15
_36	@	dojo.js:15
(anonymous)	@	dojo.js:15
_37	@	dojo.js:15
_16	@	dojo.js:15
req	@	dojo.js:15
(anonymous)	@	widgets.js:2
setTimeout (async)
onClick	@	widgets.js:2
_onClick	@	widgets.js:2
_19e	@	dojo.js:15
_onClick	@	widgets.js:2
(anonymous)	@	dojo.js:15
(anonymous)	@	widgets.js:2
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#286130

Aug 25, 2022 22:55

Surjit Bharath

Vote:

Doesn't tell me much. Try looking into the log files too.

Have you tried:

All properties view in a different browser?
Inspected content types in Admin to identify any anomalies? i.e. properties that shouldn't be there.

#286166

Aug 26, 2022 0:19

Quan Mai

Vote:

it probably has more information in Network tab (check for failed requests) than the Console tab

#286167

Aug 26, 2022 5:53

Durga Pydi

Vote:

We were able to resolve the issue , a reference to a JS file was missing

#286223

Aug 26, 2022 23:06