November Happy Hour will be moved to Thursday December 5th.

Cannot open Property View for page templates

Vote:
 

We are in the process of upgrading CMS 11.15 to CMS 12.7 and everything looks good in local but after deploying to cloud we cannot open any pages in Property view , its ok in the layout view.

#286126
Edited, Aug 25, 2022 20:04
Vote:
 

Any errors in console (chrome dev tools) or in the logs (kestrel or appdata) ?

#286128
Aug 25, 2022 22:19
Vote:
 

We see these script errors

epi.js:2 Error: scriptError at _f (dojo.js:15:436) at HTMLScriptElement.<anonymous> (dojo.js:15:17745)
_1f9.<computed> @ epi.js:2
overrideMethod @ react_devtools_backend.js:4026
(anonymous) @ dojo.js:15
(anonymous) @ dojo.js:15
_9 @ dojo.js:15
req.signal @ dojo.js:15
(anonymous) @ dojo.js:15
error (async)
_101 @ dojo.js:15
req.injectUrl @ dojo.js:15
_32 @ dojo.js:15
_9 @ dojo.js:15
(anonymous) @ dojo.js:15
_37 @ dojo.js:15
_77 @ dojo.js:15
_16 @ dojo.js:15
req @ dojo.js:15
(anonymous) @ widgets.js:2
(anonymous) @ dojo.js:15
_2f2 @ dojo.js:15
then._2ff.then @ dojo.js:15
createWidgets @ widgets.js:2
(anonymous) @ widgets.js:2
(anonymous) @ dojo.js:15
_c8 @ dojo.js:15
_36 @ dojo.js:15
(anonymous) @ dojo.js:15
_37 @ dojo.js:15
_16 @ dojo.js:15
req @ dojo.js:15
(anonymous) @ widgets.js:2
setTimeout (async)
onClick @ widgets.js:2
_onClick @ widgets.js:2
_19e @ dojo.js:15
_onClick @ widgets.js:2
(anonymous) @ dojo.js:15
(anonymous) @ widgets.js:2
Show 134 more frames

#286130
Aug 25, 2022 22:55
Vote:
 

Doesn't tell me much. Try looking into the log files too.

Have you tried:

  1. All properties view in a different browser?
  2. Inspected content types in Admin to identify any anomalies? i.e. properties that shouldn't be there.
#286166
Aug 26, 2022 0:19
Vote:
 

it probably has more information in Network tab (check for failed requests) than the Console tab 

#286167
Aug 26, 2022 5:53
Vote:
 

We were able to resolve the issue , a reference to a JS file was missing

#286223
Aug 26, 2022 23:06
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.